Frequently Asked Questions
Everything you need to know about shopping with Scandivv.
How long will it take to receive my order?
Standard shipping typically takes 5-9 business days. Once your order is dispatched, you will receive a tracking number via email to monitor your delivery progress.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply visit our returns portal to initiate a process.
How do I know which size to choose?
Each product page features a detailed size guide. Since our fits are inspired by Scandinavian minimalism, we recommend measuring a similar garment you own to ensure the perfect fit.
Do you ship internationally?
Yes, Scandivv ships to over 50 countries worldwide. Shipping costs and delivery timelines vary by destination and will be calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna.
Are your materials sustainably sourced?
Commitment to the environment is core to our brand. We prioritize organic cotton, recycled polyester, and ethical manufacturing processes to minimize our carbon footprint.